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Privacy Policy

Last updated: October 25, 2025

1. Introduction

massageinjeddah.org ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through WhatsApp or our contact form
  • Book an appointment
  • Subscribe to our newsletter
  • Fill out forms on our website

This information may include:

  • Name
  • Phone number
  • Email address
  • Address (for home service bookings)
  • Health information relevant to massage therapy

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our massage services
  • Schedule and confirm appointments
  • Communicate with you about our services
  • Provide customer support
  • Send you promotional materials (with your consent)
  • Improve our services and website
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With service providers who assist us in operating our business
  • When required by law or to protect our rights
  • In connection with a business transfer or merger
  • With your explicit consent

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

  • We use encryption for sensitive data transmission
  • Access to personal information is restricted to authorized personnel only
  • We regularly review our security practices
  • Physical records are stored in secure locations

6. Health Information Privacy

We understand the sensitive nature of health information and take extra precautions to protect it:

  • Health information is only used for providing appropriate massage therapy
  • We maintain strict confidentiality standards
  • Health records are stored separately from general contact information
  • Access to health information is limited to licensed therapists

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience:

  • Essential cookies for website functionality
  • Analytics cookies to understand website usage
  • Preference cookies to remember your settings

You can control cookie settings through your browser preferences.

8. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent where processing is based on consent

9. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Generally, we retain client information for a period of 3 years after the last service date.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with the updated date. Your continued use of our services constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

  • WhatsApp: 84783694026
  • Email: contact@massageinjeddah.org
  • Address: Hamad Al Jaser, Ar Rawdah, Jeddah 23435, Saudi Arabia

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